![]() The group is called on the United States Department of Transportation to probe the problem and help find solutions. "Just adding a Brooklyn shuttle and lengthening trains is not gonna do it," said Jack Nierenberg, with the rider advocacy group Passengers United. ![]() The LIRR says next week, they're adding a train for more frequent service for the Brooklyn shuttle and they're already adding cars to their busiest trains, but some riders say more needs to be done. You know, you have service every few minutes, either to Grand Central or to Penn, so it's going to feel a little bit different," Rinaldi said. I mean, it's a different kind of service plan, so there's no timed transfers anymore, but there is a lot more service. She reminded riders they can transfer at stations other than Jamaica to avoid the crunch. By next week, some problems will get better." "What we're seeing, this crowding, we already started to address by lightening. ![]() "We have the ability to go train by train, car by car, to see who's taking what trains and when, and based upon the data that we continue to see every single day, we're making some adjustments to be able to address some of the crowding conditions," Rinaldi said. Catherine Rinaldi, the interim president of the LIRR, says they're following ridership patterns closely and making adjustments.
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